Business Phone, Who Dis? Managing Phone Conversations with Finesse

Let’s talk about phone calls! Yes, even with DMs, PMs, and IMs, sometimes you still have to talk to people on the phone. Phone calls are tough. They are unscripted, sometimes unexpected, and can be difficult to end. “Call me back if you need anything, bye.” “Ok, have a nice day.” “Oh, you too.” “Thanks. Read more about Business Phone, Who Dis? Managing Phone Conversations with Finesse[…]

Are You Nurturing a Positive Company Culture? Communication is the Key

In March of 2017, Entrepreneur and CultureIQ released a list of 153 best company cultures in America. Entrepreneur’s article on the subject explains that the culture of a business has a significant impact on its performance in the marketplace. Businesses with a clearly defined culture do well. That’s good news, right? If you foster a Read more about Are You Nurturing a Positive Company Culture? Communication is the Key[…]

15 Poignant Public Speaking Quotes

Public speaking’s importance cannot be understated. Without communication skills, your chances to advance in your career, and life, would be severely reduced. Despite being dreaded, public speaking is an essential skill to learn in order to motivate, persuade, and inform others. Our infographic shares some quotes on public speaking that can help bring your own Read more about 15 Poignant Public Speaking Quotes[…]

You’re Not There Yet! Without Follow-up Your Networking is a Fail

Imagine you plan a summer road trip. You pack up your luggage, fill the gas tank, buy the travel snacks, and you are ready to go. Then, you get into your car, put the keys in the ignition, start up the engine, and that’s it. There you sit, with your car idling in your driveway. Read more about You’re Not There Yet! Without Follow-up Your Networking is a Fail[…]

Becoming a People Whisperer—How to Talk So People Listen and Listen So People Talk

(This post first appeared on American Express Open Forum) With all the discussion of chatbots, AI, and intelligent personal assistants lately, you might start to think that human to human (H2H) communication is disappearing altogether. But the fact is the need for interpersonal communication isn’t going anywhere. In its 2016 Future of Jobs report, the Read more about Becoming a People Whisperer—How to Talk So People Listen and Listen So People Talk[…]

Have No Fear: Meeting New People is as Easy as Saying “Hello”

  Do you avoid networking opportunities because you dread introducing yourself to someone new? You aren’t alone. Lots of people feel nervous at the thought of meeting new people. In this article, I’ll share some tips to help you face your fears and start networking like a pro. Start with “Hello” Let’s start with the Read more about Have No Fear: Meeting New People is as Easy as Saying “Hello”[…]

Storytelling Secrets from Boston’s Best Storytellers and Professional Speakers

Humans are emotional creatures. From fairy tales to TEDx presentations, stories have the power to entice, provoke, teach, inspire and entertain an audience of all ages, backgrounds and walks of life. Our featured experts are award winning storytellers, professionals speakers and communication coaches from Boston and in this infographic, they will be sharing with you some Read more about Storytelling Secrets from Boston’s Best Storytellers and Professional Speakers[…]

Are We Clear? How to Converse with Clarity

Most of us talk to several different people throughout our day. We share stories, ideas, and ask questions. But just because you’re having a conversation with someone doesn’t mean that you are being heard.  Sometimes our speech patterns or the words we choose can get in the way of the idea we want to communicate. Read more about Are We Clear? How to Converse with Clarity[…]

Taking The Lead: How To Communicate Like A CEO

When you’re the boss or if you aspire to be in charge someday, are there any differences in the way you should communicate? What should you say and do when everyone wants to connect with you? Let’s talk about how to communicate when you’re the center of attention — or how to communicate like a CEO. Not Read more about Taking The Lead: How To Communicate Like A CEO[…]

TAG! It’s Your Key to Building Strong Connections

Did you ever play tag as a kid? That’s the game where someone is “it” and they have to find someone else to tag. In most versions of tag, the tagged person is the next “it.” Once chosen, “it” must sprint off and make contact with someone else. Playing tag might have been fun when Read more about TAG! It’s Your Key to Building Strong Connections[…]