Becoming a People Whisperer—How to Talk So People Listen and Listen So People Talk




(This post first appeared on American Express Open Forum) With all the discussion of chatbots, AI, and intelligent personal assistants lately, you might start to think that human to human (H2H) communication is disappearing altogether. But the fact is the need for interpersonal communication isn’t going anywhere. In its 2016 Future of Jobs report, the Read more about Becoming a People Whisperer—How to Talk So People Listen and Listen So People Talk[…]